Are Felt Kisses Toys safe for all ages?

Our toys are designed for children ages 3 and up. Some of our designs are made with small seed beads, hand-sewn into the felt to give an extra little sparkle, however, these may not be suitable for children under 3. Please check the product descriptions before buying.

How do I care for and clean the toys?

Most of our toys can be gently hand washed with mild soap and air-dried.

Can I request a custom toy design?

Absolutely! We offer custom orders where you can specify your preferred colors, shapes, and design details. Contact us to discuss your ideas.

Can I change or cancel my order after placing it?

If you need to change or cancel your order, please contact us as soon as possible. Once an item has been shipped, we cannot make any changes.

How long will it take to receive my order?

Our handmade toys typically ship between 3-4 days of ordering. Delivery times vary depending on your location and chosen shipping method.

What is your return policy?

We accept returns within 30 days of delivery if the toy is unused and in its original condition. Please contact us to initiate a return or if you are unhappy with your order in any way.

What should I do if my toy arrives damaged?

If your toy arrives damaged, please contact us immediately with photos of the damage, and we will arrange for a replacement or refund. We pride ourselves in the quality of our handmade toys, so we would love an opportunity to make your order perfect!